Libidex-promo Privacy Policy India – User Data & Security

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you place an order through our website, we collect personal details such as your name, address, phone number, and email address as part of the purchase process.

SECTION 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify payment, place an order, or arrange a delivery or return, we consider this as your consent for using the information for that specific purpose.
For secondary uses (such as promotional updates), we will ask for your explicit consent or give you the option to refuse.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
Email: [email protected]
Address: SCO 1034, Back Side, Sector 22 – B, Chandigarh, 160022

SECTION 3 – DISCLOSURE
We may disclose your personal information if required by Indian law or if you breach our Terms of Service.

SECTION 4 – PAYMENT
Our website is hosted on WooCommerce/WordPress. We use Razorpay – a PCI DSS Level 1 compliant payment gateway – to ensure all transactions are secure. Razorpay does not store your sensitive data.

Payment:
If you use a direct payment gateway, your payment information is stored only until the transaction is completed and is deleted thereafter.

SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers we use will only access your information as needed to perform their services.
However, providers such as Razorpay may have their own privacy policies. We recommend reviewing their policies for clarity.
Some providers may be governed by laws of other jurisdictions, and your data may be subject to those laws if you proceed with such transactions.

Once you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer applies.

Links
Clicking on links may redirect you to other sites. We are not responsible for their privacy practices and encourage reviewing their privacy statements.

SECTION 6 – SECURITY
To protect your personal information, we take appropriate precautions and follow Indian and global best practices to ensure your data is not lost, misused, accessed, altered, or destroyed inappropriately.

SECTION 7 – AGE OF CONSENT
By using this website, you confirm that you are at least 18 years of age, or that you are of legal majority age as per the laws of your state or country.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or change this privacy policy at any time. Please review it regularly. Updates take effect immediately upon being posted on this page. If significant changes are made, we will highlight them here for your awareness.

QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, update, or delete any personal information we hold about you, file a complaint, or request more details about our privacy practices, you may contact our Privacy Compliance Officer via email or postal mail:

Email: [email protected]

Re: Privacy Compliance Officer